Chem Service Customer Service Survey
We would be most appreciative if you would take approximately two minutes to answer 6 questions - just click one of the choices for each. We also welcome any optional comments you might submit in the boxes provided. All information will be considered confidential and your contact information will not be used for any other purpose.
Thank you!
1. Do you currently shop for laboratory standards on-line?
2, If yes, how often?
3. How satisfied are you with your on-line shopping experiences?
4. Please describe any problems you encounter with on-line shopping for lab standards.
5. Please rank the following in terms of your purchase decisions for lab standards.
| c. Wide product selection |
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| f. Fast telephone service |
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| g. Quick problem resolution |
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6. Please rank Chem Service in terms of these attributes as compared with your other lab standards suppliers.
| c. Wide product selection |
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| e. Fast telephone service |
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| f. Quick problem resolution |
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7. How likely is it that you would recommend Chem Service to a friend or colleague?
8. May we follow up with you at a later date?
9. Is there anything else you would like us to know?
Thank you for helping us to serve you better in the future! |